SHIPPING TIME / POLICY
WE ASK YOU KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. MAKE SURE YOU'RE ENTERING IN THE CORRECT BILLING ADDRESS THAT'S ASSOCIATED WITH YOUR BANK CARD. IF YOU DON'T ENTER THE CORRECT BILLING ADDRESS YOUR CARD WON'T PROCESS THE PAYMENT. IF YOU SEE A PENDING TRANSACTION ON YOUR CARD AFTER BEING DECLINED IT WILL FALL OFF AND IT'S ONLY SHOWING YOU ATTEMPTED TO MAKE THE TRANSACTION.
How long is processing, shipping, and handling?
Processing takes 1-2 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.)
Shipping time usually takes 2-4 business days after order has been processed depending on what shipping time you choose at checkout.
All packages are delivered via USPS, business days are Monday-Friday
When will my tracking number start to update?
After receiving a tracking email, Shipping Activity will become available after 24hrs-48 hours. Please Track Your Package via USPS or with the tracking email that was sent via the email provided during your order. Please check your spam folder if you don’t see it inside your inbox. If you haven’t received a tracking number after 3 days from placing your orders please contact customer service at firstname.lastname@example.org
Simply Beauty Co. is not responsible for any customs’ charges for the intake of your package(s). Some countries do not charge duties but it’s based on the receiving country and Simply Beauty has no control over the amount charged or to reimburse recipient for duty charges.
Ship your Exchange/Refund it to:
P.O Box #612991
Miami FL, 33261
Please attach a note inside your package including your order number and Reason for return!
You are responsible for all return or exchange shipping costs and we recommend that you send your return with a tracking number because Simply Beauty Co. will not be responsible for lost returns. We recommend that you DO NOT use UPS to send your return as they charge very high brokerage fees to clear the parcel which we will not be responsible for.